Privacy Policy

KH Ergo & Wellness  —  khergowellness.com

Effective date: January 21, 2022  |  Last updated: April 7, 2026

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KH Ergo & Wellness (“we,” “us,” or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have in relation to it.

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This policy applies to all information collected through our website at khergowellness.com, our lead magnet and email communications, our contact and consultation request forms, and any related services, sales, or marketing activities.

Please read this policy carefully. If you have any questions or concerns, contact us at info@khergowellness.com.

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1. Information We Collect

Information you provide directly

We collect personal information that you voluntarily provide when you:

• Submit our contact form (first name, last name, email address, phone number, service interest, and message)

• Download our ergonomic checklist or other lead magnet resources (email address and first name)

• Schedule a consultation or inquiry call

• Communicate with us by email or through social media

 

Information collected automatically

When you visit our website, certain information is collected automatically by Wix (our website platform) and any analytics tools we use. This may include:

• IP address and approximate geographic location

• Browser type and version

• Device type and operating system

• Pages visited, time spent on each page, and navigation paths

• Referring URLs (how you arrived at our site)

• Date and time of your visit

 

This information is collected via cookies and similar tracking technologies. See Section 5 for more detail on cookies.

Information from third-party platforms

If you interact with us on Instagram, Facebook, or LinkedIn, those platforms may share certain information with us in accordance with your privacy settings on those platforms. We do not control the data practices of third-party social media platforms.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and schedule consultations

• To deliver resources you have requested, such as our ergonomic checklist

• To send you our email nurture sequence and periodic educational content (only where you have opted in)

• To improve and optimize our website and communications based on usage data

• To comply with legal obligations

• To protect the security and integrity of our website and business

 

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, without first obtaining your consent.

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3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• You have given clear consent for us to process your personal data for a specific purpose, such as receiving email communications after downloading a resource. Consent:

• Processing is necessary for our legitimate business interests, such as responding to inquiries and improving our services, where those interests are not overridden by your rights. Legitimate interests:

• Processing is necessary to comply with a legal obligation to which we are subject. Legal obligation:

 

You may withdraw consent at any time by contacting us at info@khergowellness.com or by using the unsubscribe link in any marketing email.

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4. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:

• You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it. Right to know:

• You have the right to request deletion of personal information we have collected from you, subject to certain exceptions. Right to delete:

• We do not sell your personal information to third parties. You therefore have no need to opt out of a sale, but we disclose this explicitly for clarity. Right to opt out of sale:

• We will not discriminate against you for exercising any of your CCPA rights. Right to non-discrimination:

 

To exercise your CCPA rights, please contact us at info@khergowellness.com with the subject line “CCPA Request.” We will respond within 45 days of receiving a verifiable request.

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5. Cookies and Tracking Technologies

Our website is built on Wix, which uses cookies and similar technologies to operate the site and provide analytics. Cookies are small text files stored on your device when you visit a website.

The types of cookies used on our site include:

• Required for the website to function correctly. These cannot be disabled. Essential cookies:

• Used to understand how visitors interact with our site (e.g., pages visited, session duration). This data is aggregated and anonymous. Analytics cookies:

• May be set by third-party services linked from our site (e.g., social media platforms) to track activity across websites. Marketing cookies:

 

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information on Wix’s cookie practices, visit Wix’s privacy documentation at wix.com/about/privacy.

 

6. Email Communications

If you download a resource from our website or submit our contact form, we may send you follow-up email communications. All marketing emails will include a clear and functional unsubscribe link. You may also opt out at any time by emailing info@khergowellness.com.

We use Wix Email Marketing to manage and send our email communications. Wix may process your email address and engagement data (such as open rates and click rates) on our behalf as a data processor. Wix's privacy policy governs their processing of that data.

We do not share your email address with any other third party for marketing purposes.

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7. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• We work with Wix as our website and email platform provider. They process data on our behalf and are contractually obligated to protect it. Service providers:

• If you interact with our pages on Instagram, Facebook, or LinkedIn, those platforms process your data according to their own privacy policies. Social media platforms:

• We may disclose your information if required to do so by law, court order, or governmental authority. Legal requirements:

• We may share information where necessary to protect the rights, property, or safety of KH Ergo & Wellness, our clients, or others business protection:

 

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

• Contact form submissions are retained for up to 3 years for business continuity and follow-up purposes.

• Email marketing data is retained until you unsubscribe or request deletion.

• Website analytics data is retained in accordance with Wix’s standard retention periods.

 

You may request deletion of your data at any time by contacting us at info@khergowellness.com.

 

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Our website is hosted on Wix, which maintains industry-standard security practices including SSL encryption.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

 

10. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right of access — to request a copy of the personal data we hold about you

• Right to rectification — to request correction of inaccurate or incomplete data

• Right to erasure — to request deletion of your personal data

• Right to restrict processing — to request that we limit how we use your data

• Right to data portability — to receive your data in a structured, commonly used format

• Right to object — to object to processing based on legitimate interests or for direct marketing

• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

 

To exercise any of these rights, please contact us at info@khergowellness.com. We will respond within 30 days (or within the timeframe required by applicable law). We may need to verify your identity before fulfilling a request.

If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

 

11. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles (Instagram, Facebook, LinkedIn). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

 

12. Children’s Privacy

Our website and services are directed at business professionals and organizations. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately at info@khergowellness.com and we will delete it promptly.

 

13. International Data Transfers

KH Ergo & Wellness is based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your country.

Where we transfer personal data from the EEA or UK to the US, we rely on appropriate safeguards as required by applicable law, including Wix’s standard contractual clauses and data processing agreements.

 

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.

 

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

 

KH Ergo & Wellness

Email: info@khergowellness.com

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